Terms and Conditions
Effective Date: 02-10-2025
These Terms and Conditions (“Terms”) govern your use of this website and any purchase made through HACON CONTAINERS (“we,” “us,” “our”). By accessing the website, requesting a quote, placing an order, or purchasing a product, you agree to these Terms.
If you do not agree, please do not use this website or place an order.
1. Company Details
Company Name: HACON CONTAINERS
Company Registration Number: 24348944
Company Type: Private Liability Company
Registered Office (Head Office):
Moezelweg 220, Europoort Rotterdam, 3198 LS, Netherlands
United States Operations / Warehouse:
6003 Murphy St, Houston, TX 77033, USA
For U.S. deliveries, fulfillment and operational coordination are supported through our Houston, Texas operations.
2. Definitions
- “Customer/You” means the person or entity placing an order.
- “Products” means shipping containers and related items listed on our website.
- “Order” means a purchase request submitted through the website, invoice, or approved quote.
- “Condition Category” refers to container condition classifications described on our Conditions page and product listings.
- “Dispatch” means the point at which a carrier has been scheduled and the container is released for delivery.
3. Eligibility and Accuracy of Information
To place an order, you confirm that you:
- are at least 18 years old, and
- have authority to purchase on behalf of yourself or your organization, and
- will provide accurate billing, delivery, and contact information.
We may decline or pause an order where information is incomplete, inconsistent, or where delivery appears unsafe or not feasible.
4. Product Information and Condition Expectations
Shipping containers are industrial assets. Product listings describe container types, features, and condition categories as accurately as possible.
You acknowledge that:
- cosmetic wear may be present depending on the stated condition category, and
- used containers may show dents, surface rust, paint wear, and markings consistent with prior service, and
- variation in appearance is normal for industrial equipment.
Condition classification and functional suitability are defined in our Conditions page and in product descriptions.
5. Pricing, Quotes, and Availability
Pricing
Prices displayed on the website represent the product price unless otherwise stated. Prices may change based on:
- inventory availability
- regional logistics
- supplier and market conditions
Shipping and Additional Charges
Unless explicitly stated, product prices exclude delivery. Shipping costs depend on location and logistics requirements and are confirmed prior to dispatch.
Availability
Product availability can change quickly. An order is only secured after confirmation and payment (see Section 6).
6. Orders, Invoicing, and Payment
Order Confirmation
An order is confirmed when:
- you receive written confirmation (invoice or order confirmation), and
- payment is received and verified.
Payment Requirement
Full payment is required before dispatch scheduling is finalized, unless a written deposit arrangement has been approved for that specific order.
Accepted payment methods and rules are described in our Payment Policy. Payment instructions will only be issued via official company communication channels.
7. Shipping, Delivery, and Site Requirements
Delivery Area
We deliver across the United States (subject to access and carrier availability) and internationally by arrangement.
Delivery Timelines
Delivery timelines are estimates and depend on scheduling, location, and carrier availability. Freight deliveries are not guaranteed to occur on a specific date unless confirmed in writing.
Site Access (Customer Responsibility)
You are responsible for ensuring the delivery site is accessible and suitable for freight delivery, including:
- clear access for large vehicles
- adequate turning/placement space
- level and stable ground
- no overhead obstructions where applicable
If delivery fails due to site access issues, rescheduling fees, redelivery costs, or carrier charges may apply.
Full details are available in our Shipping Policy.
8. Inspection and Acceptance
7-Day Inspection Window
You must inspect the container promptly after delivery. Concerns related to:
- incorrect unit delivered,
- wrong size/type,
- wrong condition category,
- major functional issues inconsistent with the listing, or
- apparent transport damage
should be reported within 7 calendar days of delivery.
This inspection window supports fair resolution and aligns with freight realities.
9. Returns, Refunds, and Cancellations
Returns and Refunds
Returns and refunds are handled strictly according to our Return & Refund Policy, including:
- a 7-day inspection and acceptance period, and
- up to 30 days for conditional return requests (subject to eligibility conditions).
Cosmetic wear consistent with the stated condition category is not considered a defect.
Cancellations
Cancellations may be possible before dispatch scheduling is finalized. If planning, allocation, or carrier scheduling has begun, cancellation may involve administrative or carrier costs. Details are outlined in the Return & Refund Policy.
10. Sales Tax and Exemptions
Sales tax may apply based on delivery location and applicable rules. If you are tax-exempt, required documentation must be provided before payment for review and approval.
Details are outlined in our Sales Tax Policy.
11. Title, Risk of Loss, and Use
Unless otherwise required by law:
- Title and risk of loss generally transfer to the customer upon delivery and acceptance at the delivery location.
- Customers are responsible for safe and compliant use of containers after delivery, including any modifications, permitting, zoning, or site compliance.
12. No Misleading Guarantees
We do not present shipping containers as factory-new unless stated under recognized industry definitions (for example, “New (One-Trip)”).
Any statements on the website should be understood in the context of industrial container standards and the applicable condition category.
13. Limitation of Liability
To the fullest extent permitted by applicable law, HACON CONTAINERS is not liable for:
- indirect, incidental, or consequential damages
- losses caused by delays outside our control (carrier disruptions, weather, site inaccessibility, force majeure)
- damages arising from misuse, modification, or improper placement after delivery
Where liability cannot be excluded, our total liability is limited to the amount paid for the relevant product(s), unless otherwise required by law.
14. Intellectual Property
Website content, branding, text, and original materials are protected and may not be reproduced for commercial use without permission. Third-party trademarks and materials remain the property of their respective owners. See our Intellectual Property Rights page for details.
15. Changes to These Terms
We may update these Terms periodically. The updated version will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised Terms.
16. Governing Law and Dispute Handling
For orders delivered within the United States, these Terms are intended to be interpreted consistently with applicable U.S. consumer and commercial rules, and practical dispute resolution will be pursued in good faith.
For orders outside the U.S., applicable local rules may apply depending on destination and transaction structure.
Where possible, customers agree to contact us first to resolve any concerns before initiating external disputes.
17. Contact
For questions about these Terms, contact HACON CONTAINERS using the contact details published on the website.
